Automation Innovations Have Changed Communication

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Some say Technology isn’t perfect and there are often debates regarding how in some ways technological innovations are taking away from the human interactions and the human side of industries.

However, it cannot be denied that technology has done a lot to positively transform the way people communicate and interact on a daily basis. There has been a rapid development and adoption of new technology which changed the face of communication through traditional media.

Technology innovations make the world go around, and in many ways gives us something to look forward to. Thanks to the many innovations that continue to emerge in technology, the world has become interconnected, fast-paced, and continues to evolve.

The impacts of technology have been felt in just about every sector as well as different aspects of life. Innovation is the reason that you can read this article online, send messages to your loved ones within a matter of milliseconds and enjoy the beauty of automation.


One of the most effective technologies that have changed the way we communicate is online calling applications. Once upon a time, you had to use coins to put in a call box, nowadays you can do everything using an application which uses Voice Over Internet Protocol (VoIP).

Another way that tech innovation has changed communication is in the aspect of business communications. Seeing as businesses whether small/large tend to communicate with numerous people on a daily basis both internally and externally, they need ways to ensure these communications are both fast, efficient, and effective.

Some business communication methods that are currently popular include customer relationship management, social intranet software, unified communications, and file sharing services.

There is also VoIP business phone systems which help centralize your communications and carry out a video or audio conferencing. SIP proxy servers that work with VoIP systems enable you to send and receive voice calls, carry out instant messaging, and send media.

Automation has been another tech innovation that has changed the way that people communicate, features in artificial intelligence (AI) can now be carried out through a simple voice command. Some examples of artificial intelligence that are used in everyday life are Siri, Alexa, chatbots, self-driving cars, Netflix and even iflix, as it provides highly accurate predictive technology based on customers’ reactions to films.

Artificial intelligence or machine learning, for the most part, is a way to make carrying out simple daily tasks easier as well as a way to help businesses save time.

Communicating through messaging could be a lot more interactive as well as engaging in comparison to former means of communicating. Some of the best instant messaging apps include Facebook, WhatsApp, Twitter, Instagram, etc

The technology revolution has dramatically altered marketing as well. This is more targeted towards business, but the emergence of digital marketing tools has changed the way that brands communicate with their customers.

Thanks to such social media, there is now the opportunity to speak to individuals on a more human and personal level. It is now common to see a major brand responding to comments online or getting an in-depth insight into how a company works and what their day-to-day operations are like.

Innovations like Facebook, Twitter and Instagram Live, you can also see what brands are doing in real time and communicate with them at the same time. Some popular digital marketing tools include Canva, Google Trends, Google Analytics, Buzzstream, Evernote and Facebook ads to name a few.

These set of tools helps to manage data insights, content. Digital Marketing Tool makes you be able to create a strategy which reaches target customers and follower them through the customer journey giving the marketer insights into customer journeys, personas, conversion rate optimization and many more digital metrics essential to staying ahead of competitors.



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