15 Steps to Addressing Your Customers’ Online Shopping Concerns


Data privacy and security are primary objectives for online retailers going into 2020 and the foreseeable future. Cybercriminals are quick to develop new and innovative methods that circumvent security measures implemented by even the biggest websites out there. As data breaches become more common, many online business owners have adopted an “if-not-when” mindset when it comes to online shopping security. 

Their line of thinking isn’t unwarranted. If sites the size of Target can be hacked, resulting in the leaking of credit card data for 40 million customers, then what’s stopping a hacker from finding a backdoor to your site and accessing customer data? The good news is that most cybercriminals won’t bother with small to medium-sized businesses, but that doesn’t mean you shouldn’t do all you can to ensure your site is protected. 

The best way to protect your customers’ online data is to start by covering the basics. Here are a few things to check off your list: 

  • Implement security best practices, like updating your HTTPS to avoid eavesdropping or man-in-the-middle attacks 
  • Integrate firewalls and application gateways to prevent DoS and DDoS attacks 
  • Find a hosting site you trust and that includes current security features, such as malware protection and SSL protection. 
  • If you have other employees under you, make sure they’re up to date on security best practices 
  • Create a privacy policy and other sound data policies so customers are clear on how you handle their data 

By covering your bases, you’re providing the safest scenario possible for your customers in the event that something does go wrong. This will also help you avoid a lawsuit if you can show that you did all you could to protect their data. 

To learn some more cybersecurity best practices, check out the infographic from Wikibuy. Please Click Here


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