- The USSD code will assist ZOL customers to purchase data,
- To check data balance,
- For ZOL registration.
On its Twitter handle, ZOL Zimbabwe introduced the launch of a new USSD service, * 656#, on 26 November 2020, for the ZOL customers to run their ZOL accounts virtually, helping them to pay ZOL bills, checking data balance as well as assist in registration.
ZOL announced that it is giving its customers the best service, making it easy to do by simply dialling *656# and minimizing the cost, thus visiting the ZOL branches for any assistance that can be done by one click. Now ZOL customers can be in charge of their ZOL accounts, managing their data and also paying bills.
For registration, customers should use a ZOL registered mobile number, preferably Econet number since the USSD code is not yet active on other mobile numbers, therefore customers should dial *656# then follow the next options which are to enter their ZOL ID, entering PIN then the last option is to confirm registration.
USSD service will assist ZOL customers for bill payments which are to pay for their chosen internet broadbands. Customers can also check for the balance, balance inquiry is important, it guides the customers for data usage and to continue browsing wisely to save data. ZOL will also provide Mini Statements via the USSD service so that customers will manage their data consumption. Passwords reset also done by dialling *656# to restore the account services.
USSD codes are easier to use, ZOL has done a wonderful innovation for the benefit of its customers since there is a quite number of services that will be done through *656#. However, since the USSD service is only available to Econet subscribers, ZOL should also consider this upgrade to NetOne and Telecel subscribers, to enjoy its services.