FBC Launches Send-to-Cell Service –another trailblazing innovation
from Zimbabwe’s overall winner of the Prestigious Banks and Banking
FBC Bank (Zimbabwe’s overall winner of the Prestigious Banks and Banking Survey
Award) launched a unique money transfer service that allows account holders to
send funds to cell numbers across all mobile networks in Zimbabwe as part of the
bank’s financial inclusion and digital transformation thrust.
The innovative service can be accessed through Mobile Moola USSD (*220#) and it
allows the bank’s clients to enjoy the convenience of sending money to mobile/cell
phone numbers across all local networks using their mobile devices without the need
for completing physical forms or visiting a physical branch.
Commenting on the development, Roy Nyakunuwa (Acting Head- FBC Group
Marketing) said, “These are indeed exciting times for the FBC brand, a major
milestone as we continue to provide the market with new and safe solutions in line
with the FBC Group’s new vision statement which aspires to “nurture sustainable
solutions that enable the financial well-being of the communities we serve”. The FBC
Send-to-Cell service addresses the financial needs of everyone in Zimbabwe who
requires access to a secure, instant, convenient and affordable platform to send-or receive funds locally.”
FBC Bank and Building Society clients are not required to register for the service.
Existing Mobile Moola users must simply dial *220#, select Send- to- Cell Option
and follow prompts in order to complete the transaction. Once the transaction has
been successfully completed, the beneficiary or recipient of funds receives an SMS
notification from FBC Bank as well as the instructions on how to redeem the funds.
The easy steps for Sending Money to All Mobile Numbers via Mobile Moola USSD-*220# are outlined below:
Step 1: Dial *220#
Step 2: Select Banking Services
Step 3: Enter PIN
Step 4: Select Option 3- Send to Cell
Step 5: Select Account
Step 6: Enter destination mobile number
Step 7: Enter amount you wish to send
Step 8: Enter Reference(Optional)
Step 9: Confirm the transaction by Entering 1
Clients will receive a notification that the transaction has been successfully executed
FBC Bank continues to be ahead of the curve in innovation and technology adoption.
In August last year, the bank launched a revolutionary digital onboarding service
that has transformed the face of banking in Zimbabwe by allowing clients to open a
wide range of bank accounts using their mobile phones. Anyone can open an FBC
account via *220# or the FBC Mobile Moola app that is available for free from
Google Playstore or Apple Store. FBC is the first bank to enable customers to open a
full banking account digitally without submitting papers at the branch in Zimbabwe,
and all this in less than five minutes.