Facebook Inc’s main social media sites, popular photo-sharing platform Instagram and messaging app WhatsApp, are currently down for all Facebook, Instagram, Snapchat users, according to outage tracking website Downdetector.com. However, the error message on Facebook’s webpage suggested a Domain Name System (DNS) error. DNS allows web addresses to take users to their destinations.
“We’re aware that some people are having trouble accessing our apps and products,” the social media giant’s official Twitter handle said on Monday.
“We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.” The official handles of WhatsApp and Instagram also took to Twitter to confirm the outage.
Facebook shares fell 5.5% in afternoon trading on Monday, inching towards its worst day in nearly a year. Downdetector, which only tracks outages by collating status reports from a series of sources, including user-submitted errors on its platform, showed there were more than 50,000 incidents of people reporting issues with Facebook and Instagram. The outage might be affecting a larger number of users.