FBC Bank has introduced a new mobile number for Noku Digital Assistant. The old number 0776 670 211 has been replaced with 0787 220 220 as part of the bank’s continuous product improvement initiatives aimed at offering high-quality products and maximizing the convenience to clients.
Existing FBC account-holders who are registered for Mobile Moola can start banking with Noku on Whatsapp by saving the new number 0787 220 220 on their smartphones as a phone contact. Once Noku’s contact is saved, one can initiate a conversation with Noku in the same way they do when chatting with a friend or relative on WhatsApp. One can start the conversation with Noku with any greeting message of their choice such as ‘Greetings’, ‘Hi’, ‘Whatsapp’,
‘Etaa’, ‘Maswera sei?’ or ‘Ndeipi’ to start banking or insuring with Noku. Noku can serve clients with the following services:
Banking
Digital Account Opening
Balance Enquiry
Mini Statement
Bill Payments
Internal Transfers
Zipit to Other Banks
Zipit to Cell
Mobile Banking Pin change
Block Card Functionality
Beneficiary Management
Insurance Services
Third-party insurance
Third-party and Zinara licence
Zinara licence only
Noku is FBC Bank’s Smart Digital Assistant who has been equipped with the capability of assisting clients with executing banking and insurance services on Whatsapp at any time of the day…24/7. Noku also allows anyone to open an FBC Instant Account or Mobile Moola wallet on WhatsApp without visiting a physical branch.
